Return & Refund policy

Thank you for choosing Shree Ram Enterprises. We strive to provide you with high-quality products and exceptional customer service. Please read our refund policy carefully to understand your rights and obligations when it comes to returns and refunds.

1. Eligibility for Refund:

• We accept refund requests within 7 days of the date of purchase.
• To be eligible for a refund, the item must be unused, in its original condition, and in the original packaging.

2. Non-Refundable Items:

• Customized or personalized items are non-refundable.
• Any item not in its original condition, damaged, or missing parts for reasons not due to our error is not eligible for a refund.

3. Refund Process:

• To initiate a refund, please contact our customer service team within 7 days.
• Provide your order number and a brief explanation of the reason for the refund request.
• Our customer service team will guide you through the return process.

4. Inspection and Approval:

• Once we receive your returned item, it will be inspected to ensure it meets the eligibility criteria.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 business days.

5. Return

• Customers are responsible for return shipping costs unless the return is due to our error or a defective product.
• We accept return request withing 7 days from the delivered date.
• We recommend using a trackable shipping service and purchasing shipping insurance for your protection.

6. Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately with photos of the product and packaging.
• We will provide instructions on how to proceed, which may include a replacement or a refund.

7. Cancellation Policy:

• If you wish to cancel your order, please get in touch with us as soon as possible. If the order has not been shipped, we will process the cancellation and issue a refund.

8. Changes to Refund Policy:

• Shree Ram Enterprises reserves the right to modify or amend this refund policy at any time. Any changes will be effective immediately upon posting on our website.

By making a purchase on our website, you acknowledge and agree to the terms of this refund policy. Please contact our customer service team for assistance if you have any questions or concerns.

 Thank you for choosing Shree Ram Enterprises.