Shipping policy

Welcome to Shree Ram Enterprises, your destination for exquisite stone artwork. We understand the excitement of receiving your cherished pieces, and we are committed to ensuring a seamless and delightful shipping experience. Please take a moment to review our shipping policy.

1. Order Processing:

All orders are processed within 1-3 business days, excluding weekends and holidays.
Customized or made-to-order items may require additional processing time. Details will be communicated upon order confirmation.

2. Shipping Methods:

We partner with reputable carriers to provide reliable and secure shipping.
Standard shipping is available for most orders, with estimated delivery times of 5-7 business days.
Expedited shipping options are available at checkout for those who wish to receive their orders sooner.

3. Shipping Rates:

Shipping rates are calculated based on the weight of the items, the shipping method selected, and the destination.
Free standard shipping is offered on orders above a specified amount (see website for current promotions).

4. International Shipping:

We proudly offer international shipping to bring our beautiful stone artworks to customers worldwide.
International shipping rates and delivery times vary by destination. Customs duties and taxes may apply and are the responsibility of the recipient.

5. Tracking Information:

Once your order is shipped, you will receive a confirmation email with tracking information.
Use the provided tracking number to monitor the progress of your shipment and anticipate its arrival.

6. Packaging:

Every stone artwork is carefully packaged to ensure its safe journey to your doorstep.
Fragile items receive special attention with additional padding and protective materials.

7. Shipping Address:

Please ensure your shipping address is accurate and complete during checkout to prevent any delays or misdeliveries.
We are not responsible for orders shipped to incorrectly provided addresses.

8. Delays and Exceptions:

While we strive to meet estimated delivery times, unforeseen circumstances such as weather, customs processing, or other external factors may cause delays.
We appreciate your understanding and patience in such situations.

9. Order Tracking:

If you have questions about the status of your order or need assistance with tracking, our customer service team is here to help. Contact us.

10. Returns and Refunds:

Please refer to our Returns Policy for information on returning items and our refund process.

Thank you for choosing Shree Ram Enterprises. We look forward to delivering the timeless beauty of our stone artworks to your doorstep. If you have any further questions or concerns, feel free to reach out to our dedicated customer support team.